Yes you can, as long as they travel on a PET container.
Repeat the purchase process, and in the event the amount has been charged contact our customer support service.
Take note of the reference number you were given and go to a ticket office during working hours to pick up your ticket.
You can use a mobile phone or other mobile digital device to show your ticket provided it is possible to read and validate the transaction.
Tickets purchased on the Internet can be paid for with a credit card or using the Multibanco payment service.
Yes you can, provided the bulk doesn´t place the other passengers´ luggage at risk or it exceeds the permitted size.
No. It is sometimes necessary to hire additional vehicles to meet demand, and these buses do not bear the Get Bus markings. Passengers should pay attention to the panel with the Get Bus logo displayed in the front window of the vehicles.
We do not refund tickets unless a passenger is unable to travel due to facts which are attributed to the operator.
Yes you can. You should contact our customer support service at email@example.com or call + 351 253 262 371. Your ticket is valid for 2 months.
Yes. If for some reason you are unable to travel at the time you have booked, you can travel on following buses, however it will be subject to availability.
No. The Get Bus express service leaves at the scheduled time.
You can make your reservation with an advance of 30 days to 4 hours before departure time. We always recommend booking in advance at least until the day before the intended trip.
The arrival and departure points of all Get Bus services are duly specified and the vehicles may not stop to drop off or pick up passengers other than at the scheduled stops.